We are skilled in implementing open soucrce CRM solutions. SugarCRM and vTiger allow for managing processes from the initial call to the final sale, inventory management, leads management, managing targeted email campaigns, etc.
PAO can also implement a SugarCRM CMS to Quickbooks connector for businesses who desire a scalable CRM system with integrated accounting. Also of interest to some would be vTiger's web portal. This allows info collected through forms on the web to be automatically sync'd with vTiger's sales module.
For the uninitiated in the CRM realm, we recommend browsing the sites of vTiger and SugarCRM to gain an understanding of what is possible with the open source CRM systems that integrate with JoomlaCMS: